Brian Robertson, main author of Holacracy, communicated quite a clear view, when it comes to the status quo of today’s organizations. Following the introduction of his presentations, his statements seem appealing to many people, and they also did to me.
But as soon as he continues with a concrete solution, in his case of course Holacracy, it finally doesn’t really catch me. It took me a few months to reflect on this from a grounded theoretical as well as practical standpoint. Working myself since many years in the space of self-organization, a couple of things first did not sound right with Holacracy. Many people look curiously at the Zappos case, where for an outsider it is not easy to derive real useful conclusions from. A couple of critical posts out there, some not understanding this new way of thinking about organizations. Some just trying to be more clever, maybe because they have something to offer themselves. And a few negative reports from other rather small companies, who already stepped out again from Holacracy (like for example Medium).
However, some of these very few posts about real experiences, which are not just fancy speculation, sound like things had not been going very well. Holacracy positions itself as a new concept for organizing a company without bosses. But as with every concept, you can apply it an a useful fashion, or you can just create nonsense with it. No single concept in the world will provide you from doing so. And the reason might also have to do with ones own background, especially when it comes to changing the way an organization shall work. Holacracy does not by any means tell about bureaucracy, and it does not at all prevent people having a lot of fun with each other at work (or also out of the office). But maybe the former organization had already a tendency to endless formalization and bureaucracy? Maybe people start feeling uncomfortable, when their former power role is simply not there anymore, and socializing apart from hierarchy was never their preference before?
There are also interesting positive reports about this concept. Take for example the story of Zappo’s former HR “boss”, Hollie Delaney, who tells a little bit about her story with Holacracy at Zappos and also about Zappos’ overall approach with culture, collaboration, happy people, including the Holacracy concept.
Lots of writing, little of it really based upon rich evidence, a lot of doubts about their approach and also positive insights. Last but not least my own experience, which goes just beyond having read a little bit and having an opinion. In this blog post I will elaborate more on my own current position from practice regarding Holacracy. But I want to turn the writing around a little bit. Instead of just offering my position and asking for feedback, I rather would like to hear a variety of positions first, before I will present my view.
What is your Opinion on Holacracy?
- Of course it is valid to ask, why would you go for Holacracy? What is attractive for you? And what would you expect out of it?
- On the other hand side, what challenges do you see?
And there are even some more interesting Questions?
- As a founder, leader of a business, what would make Holacracy interesting for you?
- As an employee of your company, why would you be interested in getting Holacracy on board?
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I am not speaking from own experience, but only from experiences of others and my thoughts coming from a practical & systemic approach. As Holocracy is primarily an intellectual concept, it will enter the real world when hitting the atmosphere of human perceiptions and feelings. Experiences from companies in Berlin, who had introduced Holocracy fullyfledged, report of having gotten burnt by unexpected emotions of emplyees – and they had to withdraw the implementation.
Holocracy as a system of checks and balances can work, if people commit to following and shaping these rules voluntarily – but not by force. I personally would prefer to use the basic logic of Holocracy and shape a custome made set of structures and rules, thus taking into account the unique spirit of an organisation versus treating it as a computer program with human actors. 🙂
Thanks a lot for your valuable comment. I quite share your views. If a new concept is helpful at all (and I‘d even search for the golden nuggets of better collaboration rather elsewhere), then Sociocracy 3.0 is definitely worth a look (my recommendation over Hola“crazy“, as we sometimes dare referring to it). S3 as such is first of all free if the commercial smell, it puts people over process and does not need these weird all-in commitments, which H already is going away from. H to me is rather a hype, and I feel it will not continue spreading. People need systems for people interaction.